First Canadian Health Management Corporation (FCH) is a First Nations Company servicing First Nations and Inuit people. In collaboration with ESI Canada, FCH staff support a nation-wide medical, dental, and pharmaceutical claims processing service, for the Non-Insured Health Benefits (NIHB) Program of Health Canada. As the NIHB Program services 100% Aboriginal people, Tribal Councils Investment Group of Manitoba Ltd. is very proud to have 100% ownership of a company that services our clients and shareholders alike. This allows FCH the opportunity to ensure that the financial benefits of this contract flow back to First Nations communities, and that our hiring practices reflect the same. Of our over 35 employees, over 40% are Aboriginal people.
On February 16, 2007, FCH entered into a long-term contract with ESI Canada (ESI) to provide them support with the Health Canada, NIHB Program.
From an Operations stand-point, FCH has knowledgeable employees that provide excellent service through the NIHB Toll-Free center for service providers and clients. Our Business Integrity employees audit the Electronic Dental Interchange claims for anomalies and manage discrepancies accordingly. The Clerical and Claims Processing employees process and verify medical, dental and pharmacy claims. Their focus is to create timely and accurate authorization of provider and client payments and ensuring the NIHB program continues efficiently. FCH’s Customer Service employees provide specialist support to maintain the demands of the complex data system for Health Canada.
FCH Corporate provides ESI with FCH employees to perform the Operation functions as stated above, on-site at both the ESI Canada, Toronto and Mississauga offices, as their business and NIHB contract requirements demand.
From a Corporate perspective, FCH provides staffing and support services to ESI; a non-aboriginal company with aboriginal business requirements. The majority of these services include Finance, HR, Payroll, Benefits and Payroll Administration.
The following are some of the support services offered to ESI by FCH Corporate:
- Payroll administration for Operations employees
- Benefits administration for Operations employees
- Pension administration for Operations employees
- Support ESI Payroll Department with employee information and requests
- Monthly and year-end reporting as requested by the ESI Finance Department
- Support ESI HR Department with employee performance and recognition
- New employee recruiting to maintain Aboriginal Business Requirements as detailed in NIHB contract
- Compliance with ESI Internal Audit Department with annual requests
- Sub-let to ESI, FCH Toronto office space
In addition, FCH’s parent company, Tribal Councils Investment Group (TCIG), has agreed to also support ESI directly. TCIG will govern FCH Corporate throughout the NIHB contract, participate and provide on-going support to ESI, and afford prior working knowledge and experience in the Health Information and Claims Processing Services system as requested.
More Information on First Canadian Health
Working at First Canadian Health
First Canadian Health in collaboration with Express Scripts Canada, support a nation-wide medical, dental, and pharmaceutical claims processing service for the Non-Insured Health Benefits (NIHB) Program of Health Canada.
We are conveniently located in Toronto on the subway line and have opportunities in Mississauga as well.
We are always looking to fill roles from the entry level and promote within. FCH is looking for people who aren’t afraid to work hard, think creatively and embrace change. Contractual obligations allow preference to be given to Indigenous candidates, identifying as First Nations, Metis and/or Inuit.
We’ll provide you with the training and tools to succeed. First Canadian Health supports your personal and professional development, and rewards your success.
We offer a competitive salary as well a generous benefits package. It includes a company matching pension plan, group benefits that include drug, dental, life and AD&D.
Join an organization that cares for our customers, our staff and our communities. We offer a challenging, team oriented environment, competitive income and benefits, and opportunities for professional development and growth.
If you are looking for a rewarding career and growth opportunity, First Canadian Health is for you.